Control customer returns
Capture returned goods, reasons and follow-up actions so returns do not disappear into emails.
Customer Returns, Return to Vendor and Material Return Authorisation
Manage customer returns, supplier returns, RTVs and material return authorisations in one traceable ERP workflow.
- Control customer returns from request to resolution
- Return faulty or incorrect materials to vendors
- Trace returns back to batches, serials and shipments
What You Can Do
Practical tools for running manufacturing workflows without disconnected spreadsheets or duplicate data entry.
Return to vendor
Manage supplier returns when purchased parts are damaged, incorrect or fail inspection.
Authorise material movement
Create a clear process before stock is moved, replaced or credited.
Connect to quality records
Link returns to NCRs and corrective actions when the return points to a wider quality issue.
Screenshots
A closer look at the screens your team will use day to day.
Stock context
Keep returns linked to inventory records.
Quality links
Connect returns to quality issues.
Shipment links
Trace returns back to customer despatches.
Manage Returns Without Losing Traceability
Customer returns, supplier returns and material return authorisations connected to your stock, purchasing and quality records.