Complete NCR Management

Fraction ERP provides a comprehensive non-conformance reporting system that helps you identify, track and resolve quality issues. Raise NCRs directly from works orders and manage them through to completion with full traceability.

Root Cause Analysis with 5 Why Method

Get to the true root cause of quality issues using our built-in 5 Why methodology. The structured approach helps your team dig deeper and identify the underlying causes of non-conformances, not just the symptoms.

Corrective Action Tracking

Create and assign corrective action tasks directly from your NCRs. Track progress, set due dates and ensure accountability across your team. Close out actions with documented evidence for audit purposes.

Quality Cost Tracking

Capture the true cost of quality issues including scrap, rework, replacement parts, subcontractor costs and transport. Visibility of these costs helps drive continuous improvement and reduce waste.

Supplier NCR Management

Track non-conformances against your suppliers to monitor their quality performance. Build a comprehensive picture of supplier reliability to support your supply chain management decisions.

Dashboard Integration

Open NCRs appear on your main dashboard so nothing falls through the cracks. At a glance visibility ensures quality issues are addressed promptly and effectively.

Supports ISO 9001 Compliance

Our NCR system is designed to support the requirements of ISO 9001 Quality Management Systems. Maintain the documented records you need to demonstrate a fully functional and compliant quality system.